1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Porte's cloud access management and entitlement governance solution, including any associated websites, APIs, and services (collectively, the "Service"). By using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Definitions

"Porte," "we," "us," or "our" refers to [Company Legal Name]

"You," "your," or "User" refers to the individual or entity using the Service

"Content" refers to all information, data, text, software, graphics, or other materials uploaded, downloaded, or appearing on the Service

"AWS" refers to Amazon Web Services and its associated services

3. Account Registration and Security

3.1 Account Creation

You must provide accurate, complete, and current information when creating an account

You must be at least 18 years old and have the authority to enter into these Terms

You are responsible for maintaining the confidentiality of your account credentials

3.2 Security Obligations

You must notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account

You must implement reasonable security measures to protect access credentials

4. Service License and Restrictions

4.1 License Grant

We grant you a non-exclusive, non-transferable license to:

Access and use the Service as permitted by your subscription

Use any associated documentation

Create and manage access policies and entitlements

4.2 Restrictions

You shall not:

License, sublicense, sell, resell, transfer, assign, or distribute the Service

Modify, decompile, reverse engineer, or create derivative works

Copy, frame, or mirror any part of the Service

Access the Service to build a competing product

Use the Service for any illegal or unauthorized purpose

5. Subscription and Payment Terms

5.1 Subscription Plans

Subscription fees are based on your selected plan and usage

All fees are non-refundable unless otherwise specified

We reserve the right to modify pricing with notice

5.2 Payment

Payment must be made through approved payment methods

You authorize us to charge your chosen payment method

Late payments may result in service suspension

6. Data Rights and Protection

6.1 Your Data

You retain all rights to your data

You grant us a license to host, copy, transmit, and display your data as necessary to provide the Service

You are responsible for the accuracy and legality of your data

6.2 Security Measures

We implement industry-standard security measures

You must comply with all applicable security requirements

We will notify you of any security breaches affecting your data

7. Service Level Agreement

7.1 Availability

We strive to maintain 99.9% service availability

Scheduled maintenance will be communicated in advance

Service credits may be issued for extended downtime

7.2 Support

Technical support is provided according to your subscription level

Response times vary based on issue severity

Support is provided via designated channels only

8. Intellectual Property Rights

8.1 Ownership

We retain all rights to the Service and our technology

You retain all rights to your data and configurations

Neither party grants rights beyond those explicitly stated

8.2 Feedback

We may use your feedback to improve the Service

You grant us a perpetual license to use any feedback provided

We are not obligated to implement any feedback

9. Confidentiality

9.1 Confidential Information

Both parties must protect confidential information

Confidential information includes technical data, business information, and customer data

Standard of care must be at least as protective as for own confidential information

9.2 Exclusions

Confidential information does not include information that:

Is or becomes publicly available without breach

Was known prior to disclosure

Was independently developed

Was rightfully received from a third party

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that:

The Service will perform materially as described

We will provide the Service with reasonable skill and care

We will comply with applicable laws

10.2 Disclaimer

THE SERVICE IS PROVIDED "AS IS"

WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED

NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

11. Limitation of Liability

11.1 Liability Cap

Our liability shall be limited to the amounts paid by you in the 12 months preceding the claim

Neither party shall be liable for indirect, incidental, special, or consequential damages

11.2 Exclusions

Liability limitations do not apply to:

Gross negligence or willful misconduct

Intellectual property infringement

Breach of confidentiality obligations

12. Indemnification

12.1 Your Indemnification

You will indemnify us against claims arising from:

Your use of the Service

Your violation of these Terms

Your data and content

12.2 Our Indemnification

We will indemnify you against claims that the Service infringes third-party intellectual property rights

13. Term and Termination

13.1 Term

These Terms remain in effect until terminated

Subscription terms are specified in your order form

13.2 Termination

Either party may terminate for material breach

We may terminate if you become insolvent

You may terminate by canceling your subscription

13.3 Effect of Termination

Access to the Service will cease

You must pay all outstanding fees

You may export your data within 30 days

14. Changes to Terms

We reserve the right to modify these Terms

Changes will be effective upon posting

Continued use constitutes acceptance of changes

Material changes will be notified in advance

15. General Provisions

15.1 Governing Law

These Terms are governed by [Jurisdiction] law

Disputes shall be resolved in [Jurisdiction] courts

15.2 Severability

If any provision is invalid, others remain in effect

Invalid provisions shall be replaced with valid ones

15.3 Force Majeure

Neither party is liable for events beyond reasonable control

Affected party must notify the other promptly

15.4 Assignment

You may not assign these Terms without our consent

We may assign these Terms to affiliates or successors

15.5 Entire Agreement

These Terms constitute the entire agreement

They supersede all prior agreements

Modifications must be in writing

16. Contact Information

For questions about these Terms, please contact: info@portecloud.com